Support

Contact us at [SUPPORT_EMAIL] (placeholder).

Update these placeholders before submitting to the App Store: [SUPPORT_EMAIL], [YOUR_COMPANY_NAME].

Quick troubleshooting

Try these steps first—most issues resolve quickly.

Common fixes

  • Force quit and reopen the app.
  • Confirm you have an active internet connection.
  • Update to the latest version of iOS and NextFortune.
  • If a reading fails to generate, try again in a moment.
  • Check your device storage if the app feels slow.

Subscriptions & purchases

  • Subscriptions (if offered) are billed and managed through Apple.
  • To restore access on a new device, use the app’s “Restore Purchases” option (if available).
  • Verify you’re signed into the correct Apple ID on your device.
  • Check Apple’s subscription settings to confirm your status.

Contact form (opens your email app)

This form is static and does not submit to a server. When you press “Compose Email,” it opens your default mail app.

If nothing happens, email us directly: [SUPPORT_EMAIL].

Privacy

Please avoid sending sensitive personal information in support emails. If you used optional face reading, do not attach photos unless we specifically request it.

Read our Privacy Policy.

Publisher: [YOUR_COMPANY_NAME]